A fairly common email to our customer service center is that our One & Only Live Nitrifying Bacteria is not working. The customer knows this because there is no nitrite in their aquarium. The thinking is that since they are cycling the tank there has to be nitrite in the water. They know ammonia is …


Yes, there really is a Dr. Tim. It all started with 2 goldfish won at a school fair at age 6 that didn’t survive their first night in his care. DrTim’s gotten better at fish keeping since then! Read Our Story.